Last updated: 19 September 2026
We want you to be confident using InvoicePro. This policy explains how cancellations and refunds work for paid plans.
The free plan has no charge, so no refund applies. You can upgrade, downgrade or stop using the service at any time.
You can cancel your subscription at any time by contacting us. Your plan stays active until the end of the period you have already paid for, after which it moves to the free plan or closes, depending on your choice.
If you are not satisfied with a new paid subscription, you may request a full refund within 14 days of your first payment.
After 14 days, fees for the current billing period are non-refundable, and we do not provide partial refunds for unused time.
Renewals are refundable only if you contact us within 48 hours of the renewal charge and have not used the service in the new period.
Add-on services already delivered, custom development or onboarding work, and charges from third parties (for example WhatsApp or email provider fees) are not refundable.
If you were charged twice or in the wrong amount because of our error, we will correct it and refund the difference in full.
Email elveysystech@gmail.com from your account email with your company name and the payment reference. We aim to respond within 2 business days.
Approved refunds are returned to the original payment method. Depending on your bank or payment provider this can take 5 to 10 business days.
You can export your invoices and reports before closing your account. See our Privacy Policy for how long data is retained.
We may update this policy from time to time. The date above shows the latest revision. Changes do not affect payments already made.
Questions? Contact us at elveysystech@gmail.com.